At WalkNrun, we want your shopping experience to be easy, smooth, and enjoyable. Here are answers to some of the most common questions our customers ask:

👟 1. What types of sneakers do you sell?

• Casual and everyday wear
• Performance sneakers for running and fitness
• Trendy styles for streetwear and lifestyle looks

We offer a wide variety of sneakers including:

📦 2. How long does delivery take?

• Domestic Orders: Typically delivered within 5–7 business days.
• International Orders: May take between 7–15 business days depending on location and customs.

Once your order is shipped, you will receive tracking details via email.

💳 3. What payment methods do you accept?

We currently accept secure payments through Stripe only. You can use major credit and debit cards to complete your purchase safely.

🔄 4. What is your return policy?

We accept returns within 30 days of delivery if the sneakers are:

• Unused, unwashed, and in original condition
• In their original packaging with tags intact

Please refer to our Refund Policy for full details.

📧 5. How can I contact customer support?

You can reach us anytime at:
📧support@walknrun.com
We’ll get back to you within 24–48 hours.

🛠️ 6. What if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, please contact us at support@walknrun.com within 7 days of delivery. Include your order number and photos of the issue — we’ll make it right.

🔁 7. Can I exchange my sneakers for a different size or style?

We don’t currently offer exchanges. However, you can return your item for a refund (if eligible) and place a new order for the size or style you prefer.

🛒 8. Can I cancel my order once placed?

Orders can only be canceled within 24 hours of purchase. Once processing begins, cancellations may not be possible.